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Tallangatta Health Service functions under the Health Services Act 1988 (VIC) and is delegated its functions by the Minister of Health. Tallangatta Health Service is a small rural health service funded by the Department of Health (Victoria) to provide public health services, and it receives aged care funding from the Department of Health and Aged Care (Commonwealth).

Tallangatta Health Service has served the community of the Towong Shire and surrounding area for over 100 years. It is committed to providing a sustainable health service that ensures people in the community have the best health possible. To remain relevant and sustainable, the service must be prepared to respond to the influences of its environment and engage with the people it serves.

Our service operates within a Strategic Direction 2018-2027 framework with a vision of Tallangatta Health Service to ‘Empowering People for Health'.

Our strategic priorities are:

Regular reporting on our achievements within each strategic aspiration is made to the Board.

Strategic Direction - 'Empowering People for Heath'

'Empowering People for Health’ is the long-term vision of Tallangatta Health Service. Our Strategic Direction identifies the strategic priorities that will enable the service to achieve its vision by remaining relevant and sustainable, and meeting the changing health needs of the community.

  • STRATEGIC PRIORITY 1

    Our care is relevant, safe, high quality and responsive

    Our Community deserves the best care possible to promote health and wellbeing, and services offered by Tallangatta Health Service must be able to meet the health demand and health challenges of the population now and into the future.

  • STRATEGIC PRIORITY 2

    Our infrastructure is planned for future needs

    Our physical infrastructure must be such that Tallangatta Health Service can deliver contemporary models of care. The service’s buildings need to be ‘fit for purpose’ for service needs and meet people’s expectations.

  • STRATEGIC PRIORITY 3

    Our partnering with communities cultivates connections

    The local community is our key partner and an extremely important connection that Tallangatta Health Service will seek to enhance, across all its population demographics from young children to the aged.

    We must seek and be connected to the communities around us to enable collective impact, co-design and achievement of best health outcomes.

    We must work in collaborative arrangements with other organisations to enable holistic service capability using the skills, knowledge and expertise that we have and can share, as well as engaging skills, knowledge and expertise that others have to share with us.

  • STRATEGIC PRIORITY 4

    Our workforce is adaptive, skilled & compassionate

    Tallangatta Health Service must invest in its workforce to deliver quality care. We must be a learning organisation with a competent, adaptive and flexible workforce, working in an innovative environment and committed to delivering our values.

Partnering with You

Healthcare is a relationship between people delivering care and people receiving care. This creates a need to engage with each other to ensure the best care can be given. Ultimately all decisions made have an impact on people’s lives so it is important to involve people in decisions about their own healthcare.

To ensure that we provide the best care, Tallangatta Health Service listens to the voice of our consumers. We want to ensure that what you say in how we design and deliver care is valued and heard. 

We will encourage and support participation in decision making, foster collaboration, communicate and share information, and treat our consumers with dignity and respect.

This is an integral part of our 'Together We Care' culture when delivering person centred care.