02 6071 5200

Consumer Engagement

By engaging with you, our consumer, our understanding of what is important to you will make sure we deliver services that can contribute to improved health in a person centred and caring together way.

Our Strategic Directions drives excellence in healthcare. Health services work within a legal environment that also drives how we do things. Policy and legislation can be led by the State and Commonwealth Governments. Within THS this is applicable across our range of services within aged care, hospital care, community and primary care.

Purpose of our Consumer Engagement

THS seeks to have consumer participation as part of the way we give care every day. We are committed to providing opportunity for consumers to participate in the planning, design, delivery, monitoring and evaluation of our health service as part of the THS culture.

This will contribute to enhanced person centred care by:

How you can currently engage with THS

There are a variety of ways you can engage with THS currently and we hope to expand opportunities.

The following is an example but by no means exhaustive.

At the organisational level:
At the programs & service level:
At the individual level:

Who represents our consumer voice?

The Tallangatta Health Service Consumer Engagement Advisory Group’s (CEAG) purpose is to provide advice to Tallangatta Health Service from a consumer perspective to ensure services available at Tallangatta Health Service are person centred. This Group reports directly to the Tallangatta Health Service Board.


It is for all people who are users or are potential users of our service.

Collectively the advisory group shall possess:

If you wish to become a member of the Consumer Engagement Advisory Group please contact the CEO or the Executive Assistant on 02 6071 5200. New members are always welcome.