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Health Services

Quality & Safety

 Our framework for managing Quality & Safety at THS will ensure:
  • Patients, residents, clients, and their families remain at the centre of everything we do.
  • The safety and quality of clinical care are continuously monitored through ongoing improvement initiatives and a structured audit program.
  • Clear accountability is assigned for the delivery of safety and quality of health care.
  • Defined governance structures support the effective management of safety and quality.
  • Transparent reporting processes strengthen communication and learning across the organisation.
  • A culture of quality and safety is actively fostered and embedded throughout THS.
Quality & Safety at THS will be monitored by external accreditation agencies including the:

Nurse to Patient Ratios

Tallangatta Health Service provides care in a 'mixed ward' consisting of Acute and Lakeview Nursing Home (Residential Aged Care) as a small rural health service model of care. That is, we provide care for patients with sub-acute conditions and residential aged care for people requiring respite and permanent accommodation.

Bolga Court provides a range of residential aged care services such as short-term respite accommodation or permanent residential aged care.

To ensure compliance with the Safe Patient Care Amendment Act 2019, we roster nurses according to the following ratios:

Acute & Lakeview Nursing Home

Bolga Court

Staffing compliance for a Level 4 hospital